Hesters truck repair

Called asked them about changing a tire. Said he would call back and have someone meet me. Now they are ghost.wont answer. My call. Says open till 5 on Sat. Unreliable. Undependable

Charged 393 dollars for a truck that wouldn't Start. Young repair man couldn't even pull a fuse. Had no idea where to even look for problem. He was off trying to prime fuel filter when driver pulled the fuse