Ricks 24 hour breakdown service

Will never call again, going on 4 hrs since I called, Still waiting they said he would be here in a few minutes just called back they gave the runaround about him being on another call! according to google im 1 and a half miles from there shop,

Called this place early in the morning for services due to not being able to get parts and the lady was woken up out of her dead sleep when I called her and I could barely even understand her this place is NOT a 24 hr sercice